Accessibility Statement
Our approach to making the platform usable for everyone.
- Version:
- 1.0
- Effective date:
- September 10, 2026
- Last updated:
- September 10, 2026
Plain-language summary
A short overview to help you read the document below. The full document is what applies.
- We aim for readable text, strong contrast, full keyboard use and screen reader support.
- Every legal document is readable on a phone and can be printed or downloaded.
- Tell us if something is hard to use and we will fix it.
1. Our aim
We want every parent to be able to read our policies and use the service, including people who rely on a keyboard, a screen reader, magnification or high contrast settings. We work towards the Web Content Accessibility Guidelines and treat accessibility problems as bugs.
2. What we do
- Body text at a comfortable size, with generous line spacing and no small grey print
- Colour contrast checked against our palette, and colour never used as the only cue
- Every interactive control reachable and operable with a keyboard, with a visible focus ring
- Proper heading structure and landmarks so a screen reader can navigate a document
- Form fields with real labels, and checkboxes that state exactly what you are agreeing to
- Images given text alternatives
- Layouts that reflow on a phone without horizontal scrolling
- Legal documents that can be printed or downloaded as plain text
3. Known limits
This is an evolving product and we do not claim it is free of accessibility defects. Some third-party components, such as the payment screen provided by our payment processor, are outside our direct control.
4. Tell us about a problem
Email support@familyfriendfinder.com with the page and what happened, and we will respond and try to offer an alternative way to complete what you were doing.
Contact
Privacy questions: privacy@familyfriendfinder.com
Legal notices: legal@familyfriendfinder.com
Everything else: support@familyfriendfinder.com
You can also submit a privacy request through our Privacy Request Center. You do not need a paid membership to make a privacy request.
This document is a draft prepared for FamilyFriendFinder and is pending final review and approval by qualified privacy and technology counsel in the United States and Canada. It is not a statement that the service has been certified as compliant with any particular law.